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Please provide at least 24hours notice to cancel or reschedule your appointment. Failing to do so will result in a $20 late cancellation fee. No-show appointments will be charged in full for the service booked. Repeated No-shows may result in being banned from booking with us.

If you are more than 10 minutes late to your appointment, you will need to reschedule. If you are more than 10 minutes late without getting in contact with us beforehand, you will be charged for a no show. Being late will also result in that time being deducted from your appointment to ensure other guest’s appointments are not affected.